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Adjuster Tips
Learn more tools of the trade through adjuster tips, including videos, customer service best practices, and the basics of handling specific types of complex claims.
Appliances
Find out more about the different types of appliances policyholders include in claims, including how they work, common causes of loss, and methods to return them to pre-loss condition.
Codes & Regulations
Stay up to date on the codes and regulations that may impact claims or property investigations, including efficiency rules, building codes, or fire inspection standards.
Component Failures
Learn more about evidence management and the specialized testing that can help answer product failure questions.
Consumer Electronics
Review guides, articles, and other resources about consumer electronics included in claims, how they work, common perils, and repair or replacement recommendations.
Electrical Equipment
Discover how a variety of frequently claimed electrically powered equipment works, common causes of loss, and methods to return it to pre-loss condition.
Fire Claims
Learn more about origin and cause investigations, what fire inspectors frequently see during inspections, and how this peril impacts specific types of equipment and property.
Forensic Engineering
Review resources about structural and mechanical damage and what licensed engineers look for at commercial and residential properties.
Foundations/Ground
Find out more about how soil, land changes, and basements and foundations impact structures and what investigators look for.
Hail and Wind Claims
Discover how hail and wind impact HVAC systems, electronics, and structures on residential and commercial properties – and why policyholders confuse them with other losses.
Man-Made Damages
Learn what evidence distinguishes man-made damage, including roofing impacts and missing HVAC equipment, from other causes of loss.
Hurricanes, Tornadoes, and Other Disasters
Find out more about catastrophic disasters and the losses they leave in their wake, including how they impact equipment, structures, and other property items.
HVAC Equipment
Better understand both common and rare, complex HVAC equipment types and the losses they sustain with articles, guides, and other adjuster-focused resources.
Industry Data
Take note of trends related to equipment, insurance, and assessment results through annual reports and resources related to claims data.
Lightning and Surge Claims
Explore commonly reported perils and how they impact – or don’t affect – HVAC systems, electrically powered items, structures, and other property frequently included in claims.
Pools & Hot Tubs
Review articles, guides, and other resources about frequently claimed pool equipment, causes of failures, and their significance in claims.
Roofs
Learn more about roof and shingle types, common causes of loss, and what investigators look for during assessments through guides, articles, and other resources.
Solar Power Equipment
Explore why solar power equipment winds up in claims, including how components work, frequent causes of loss, and repair and replacement recommendations.
Subrogation
Understand the subrogation process and what information you need in order to make a confident decision about whether to pursue.
Water Claims
Flood, rain, or plumbing-related losses can impact a variety of structures and equipment. Learn more through helpful guides, articles, and other resources.
Water Heaters
Review eBooks, articles, guides, and other resources about the different types of water heaters, their causes of loss, and their significance in claims.
Well and Sump Pumps
Understand different types of well and sump pumps, how they work, and what it may take to return them to pre-loss condition through a variety of resources.
Windows
Find materials about the strengths and limitations of different types of windows, common causes of loss, and how assessments are completed.
Winter Losses
Identify what types of losses are more common in winter months through resources about winter-related perils or equipment most often claimed during colder months.