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Adjuster Tips View All

Article

Claims Leakage Reduction Strategy: Susceptible Electronics to Watch Out For

Carriers are continually strategizing how to fight back against the growing difference between what they spent and what they should have spent on a claim. Claims leakage cost carriers more…

Get Technical Equipment and Claims Questions Answered With “Q&A With Jay”

If you’ve attended a StrikeCheck or HVACi webinar over the last few years, you’ve probably heard our Technical Education Manager Jay Dykstra unpack complex topics such as solar panels, lightning…

3 Ways to Receive Superior Customer Service From Your Claims Vendor

Adjusters often need equipment assessment support before settling claims. Ensure your claims vendor has these 3 characteristics, and see how StrikeCheck delivers them.

Appliances View All

Article

High vs. Low Voltage Equipment and Why It Matters in Claims

Appliances represented nearly half of all equipment that adjusters assigned StrikeCheck to evaluate last year, beating out consumer electronics as the items most frequently included in claims. Damages to each…

Article

Refrigerator Claims: What Adjusters Should Know

When you were a child, did you ever open the refrigerator super-fast to try to find out if the light always stayed on? Unfortunately, handling residential refrigerator claims is typically…

Residential Refrigerator Schematic

Residential policyholders often assume their refrigerator needs to be removed from the wall to be inspected. Fill out the form to receive your schematic that shows why that often isn’t…

Cause of Loss View All

Article

Slideshow: 5 Claims with Wind-Damaged Equipment That Could Still Be Repaired

5 Claims With Wind-Damaged Electrically Powered Items That Could Be Repaired Policyholders claim wind as the cause of loss most often in October and November, particularly in the wake of…

Article

Why the Increase in Heat Waves Could Affect Claims

Heat waves have been causing sweltering temperatures globally, including in major cities in the United States. This extreme weather could initiate perils that impact residential and commercial policyholders’ electrically powered…

Article

Voltage Irregularities Could Strike Out Lightning Claims

All too often claims cross your desk stating electrical equipment was struck by lightning. In fact, according to the StrikeCheck 2020 Annual Claims report, lightning was the most frequently claimed…

Consumer Electronics View All

Article

What to Consider Before Settling Smoke and Fire Claims with Consumer Electronics

Nearly 1.3 million fires occurred in the United States in 2019, according to the latest report from the U.S. Fire Administration. More than likely, each resulted in an insurance claim.…

Smoke and Fire Claims: Consumer Electronics

What percentage of consumer electronics that were included in smoke and fire claims were actually damaged by that peril? Fill out the form to find out the answer in the…

Commercial Phone Systems Guide for Adjusters

While landlines may be all but obsolete in homes, the same can’t be said for commercial phone systems in businesses – and for good reason. The Commercial Phone Systems Guide…

Electrical Equipment View All

Article

4 Common Generator Perils

Power outages are a common occurrence during hurricane season and after other storms throughout the year, and many homeowners turn to generators while trying to get back to normal. Though…

Electrical Fire Case Study

Don’t settle claims with unfamiliar, complex equipment before determining cause of loss and scope of damage. An adjuster needed support settling the claim described in this case study. The policyholder…

Article

Electrical Service Panel Risks in Property Claims

The following article on “Electrical service panel risks in property claims,” written by Jay Dykstra of HVACi and StrikeCheck, was originally published on Property Casualty 360. Policyholders may be quick to file claims…

HVAC Equipment View All

HVAC Codes and Regulations Webinar Recording

Dealing with building codes and federal regulations on property claims can make an adjuster’s job even more difficult, particularly when it involves HVAC equipment. With so many different code levels,…

Boiler Claim Overview Video

Claims involving boiler damage can be particularly tricky. Each system has a different configuration, and both repairs and replacements can be costly. Additionally, boilers often heat both the home and…

Furnace Claim Overview Video

In the fall and winter months, claims involving furnace damage are common. Whether the furnace itself has caused property damage from a puffback, or a frozen pipe has burst and…

Industry Data View All

CCG IQ 2021 Annual Report

Extreme weather took its toll on property claims in 2021, and more than half of all policyholder-reported perils were recategorized following an independent assessment. The data behind these trends –…

StrikeCheck Client Case Study

Both the smaller and largest carriers benefit from using StrikeCheck’s assessment and desktop review services, and the data demonstrates that. A Top 5 Property and Casualty insurance carrier entrusted StrikeCheck…

Article

How Electronics Trends Could Affect Property Claims in 2022

Insurance professionals and policyholders have likely noticed an increase in technology advancements, the number of people working remotely, and the amount of extreme weather that took place in 2020 and…

Lightning and Surge Claims View All

Article

High vs. Low Voltage Equipment and Why It Matters in Claims

Appliances represented nearly half of all equipment that adjusters assigned StrikeCheck to evaluate last year, beating out consumer electronics as the items most frequently included in claims. Damages to each…

The 5 W’s of Lightning Claims for Adjusters Guide

Adjusters must solve the 5 W’s – Who, What, When, Where, and Why – before settling any property claim, and lightning claims are no exception. Fill out the form to…

How to Handle Lightning and Surge Claims Without Guesswork Webinar Recording

Lightning is one of the most frequently reported causes of loss listed on HVAC and electronics claims – policyholders reported it for almost 20% of HVAC systems and nearly 40%…

Pools and Hot Tubs View All

What Makes Pool and Hot Tub Claims Different? Webinar Recording

As the weather heats up, customers are using their pools to cool down. Malfunctioning pool and hot tub components could lead to costly claims, particularly if you aren’t as familiar…

Pool Heat Pump Case Study

Pool equipment has many repairable components, and adjusters should know that full replacement may not be necessary when settling a claim. In this case study, a pool’s heat pump failed,…

Article

Finding the Correct Cause of Loss in Hot Tub Claims

Many homes in the United States feature outdoor hot tubs, which are a popular resource for recreation, hydrotherapy, and relaxation. Unfortunately, hot tubs are susceptible to perils, including high voltage…

Solar Power View All

Exploring Solar Power System Claims Webinar Recording

Solar power continues to gain popularity as an alternative energy source that reduces environmental impacts. This complex equipment is at risk for a variety of perils, particularly because it’s located…

Solar Power System Claim Case Study

Solar power equipment is one of the electrically powered items that has a high risk of claims leakage. Not only does it not always need replacement, it isn’t always damaged…

Causes of Loss in Solar Power Equipment Claims Guide

Solar power systems, including inverters, panels, controllers, and chargers, are frequently included in insurance claims for damages – particularly after a reported lightning strike. However, direct lightning is one of…

Storm Claims View All

Article

Which Electronic Specialty Items Will Have Wind Losses This Hurricane Season?

Not all electronics are safe from wind impacts, which are covered by most standard homeowners insurance policies. These eight electrically powered specialty items are known to sustain wind losses and…

Evaluating Spring Storm Damage to HVAC Equipment Webinar

March 23, 2022, at 2 PM ET The number of hail-related HVAC system claims increases substantially during the spring storms months, along with the number of claims for damages caused…

Storm-Related Claim Case Study

Water, freezing conditions, and wind are all potential storm elements that could cause damage to commercial and residential property, regardless of the storm’s size or severity. Even so, claims reported…

Water Claims View All

What to Know About Water Damage to Electronics Guide

Electronics mixed with water go about as well as oil and water – they rarely work together. It’s important to assess the scope of the damage to figure out the…

Scary Story: Poking Holes in a Liability Claim

Adjusters represent the policyholder – whether it’s the homeowner who had an electronic sustain damage or the company being held liable for it. The latter was the case for this…

Water Damage to Electrically Powered Items

Water damage can occur year round from a variety sources, and is therefore one of the most frequently claimed property insurance perils. Regardless of the source, 1 in 50 homes…

Water Heaters View All

Adjusters’ Crash Course on Water Heaters Webinar Recording

Avoid getting in hot water over a mishandled water heater claim, and don’t underestimate the importance of knowing the fundamentals of this complex equipment. To start, water heaters have specific…

Water Heater Claim Case Study

Adjusters rely on StrikeCheck to accurately verify if lightning was present at the time of loss and if it damaged the claimed equipment. In this case study, the insured filed…

What To Look For In Water Heater Claims eBook

Water heaters can be difficult to evaluate, particularly because there are multiple types, such as tankless or tank water heaters and different heating sources, including gas or electric. StrikeCheck’s What…

Well and Sump Pumps View All

Adjusting Well Pump Claims Webinar Recording

Nearly 45 million people, about 15 percent of the U.S. population, rely on private wells for their source of drinking water, according to the U.S. Geological Survey. And they are…

Well Pump Case Study

Lightning damaging a well pump and causing it to trip the electrical panel? Seems like it could be plausible if the equipment wasn’t inspected thoroughly. In this case, the StrikeCheck…

Article

Adjuster Strategies for Tackling Well Pump Claims

The following article on “Adjuster strategies for tackling well pump claims,” written by Jay Dykstra of HVACi and StrikeCheck, was originally published on Property Casualty 360. Several factors determine what type of well…

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