Lightning Report Case Study
Property and Casualty Insurance carriers continue to seek processes that make handling claims more efficient, consistent, and accurate, which will decrease the likelihood of claims leakage. One method is by incorporating an automated system into your procedures that eliminates the guesswork and potential for human error for all claims that have a listed peril of lightning, surge, or unknown. Read how a super-regional Property and Casualty Insurance carrier made StrikeCheck part of its process by establishing an automatic system that assigns...
Lightning Report Case Study
Property and Casualty Insurance carriers continue to seek processes that make handling claims more efficient, consistent, and accurate, which will decrease the likelihood of claims leakage. One method is by incorporating an automated system into your procedures that eliminates the guesswork and potential for human error for all claims that have a listed peril of lightning, surge, or unknown. Read how a super-regional Property and Casualty Insurance carrier made StrikeCheck part of its process by establishing an automatic system that assigns...
Surge and Lightning Claims Webinar Recording
Difficulty deciphering between lightning, high voltage surge, and wear and tear? You’re not alone. Lightning was the most frequently claimed cause of loss for electrical equipment assigned to StrikeCheck in 2019, but 68% of the claims had high voltage surge as the actual cause of loss. StrikeCheck’s Surge and Lightning Claims Webinar will equip you with approaches on how to tell the difference to handle these claims more accurately and reduce unnecessary claims leakage. Among the topics to be addressed are:
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Customer Service Guide
Why is great customer service so important for policyholders during the claims process? Compare positive service and negative service to make sure your carrier – and your claims support – is creating a helpful connection with...
Lightning Report Product Comparison
As incorporating weather data continues to become more prevalent in claim handling, it is critical that carriers know which lightning report product best suits their needs. To help make this decision easier, we've put together a comparison of the features of the top leading lightning reports. Simply fill out the provided form and you will have all the data necessary to make an informed...
Lightning Report Case Study
Property and Casualty Insurance carriers continue to seek processes that make handling claims more efficient, consistent, and accurate, which will decrease the likelihood of claims leakage. One method is by incorporating an automated system into your procedures that eliminates the guesswork and potential for human error for all claims that have a listed peril of lightning, surge, or unknown. Read how a super-regional Property and Casualty Insurance carrier made StrikeCheck part of its process by establishing an automatic system that assigns...
Networking Equipment Basics
The internet is a must-have item at home or at work, but it requires a host of networking equipment to keep your policyholders connected. Our guide breaks down various types of networking equipment, including routers, modems, wireless access points, and switches, that frequently appear in claims adjusters assign StrikeCheck to assess for scope of damage and fair settlement solutions. Fill out the form to receive your networking equipment guide so you, too, know more about these items when they show up...
Pool and Hot Tub Equipment Claims Webinar Recording
It’s almost pool season, and with it comes a wave of new claims related to swimming pools and hot tubs. And while you likely know how to enjoy these items, it’s important to take the time to also understand their components and what could go wrong with them to make it easier to handle related claims. In this webinar, you’ll receive in-depth knowledge about pool and hot tub equipment. You’ll learn about causes of loss to expect, including lightning and surge;...
Pool Claim Case Study
StrikeCheck provides insurance carriers comprehensive inspections and actionable reports in a short cycle time to help them settle claims quickly and accurately. This case study involving a claim about a pool heater and a hurricane illustrates how StrikeCheck thoroughly looks at the facts to find the true cause of loss and provides fair approaches to bringing the policyholder back to pre-loss condition, without unnecessary replacements. Fill out the provided form to find out how this case was resolved and how StrikeCheck...
Smart Adjusters Use These Tricks to Make Their Policyholders Happy
Filing an insurance claim may be stressful for the policyholder, particularly because it means that person has already had a frustrating incident take place. The claims process is a make or break time for you to demonstrate why your client has made the right choice in selecting an insurance carrier. Here’s how to make them, and keep them, happy while working with you.
Show your policyholders they are important by maintaining open lines of communication. (Photo Credit: “Office” by...
Shedding Light on Risks Involving Solar Power
The following article on "Shedding light on risks involving solar power," written by Jay Dykstra of HVACi and StrikeCheck, was originally published on Property Casualty 360.
Solar panels comprise multiple photovoltaic cells, which are the foundation for producing solar power. A collection of panels is called an array.
From illuminating traffic signals, lighting up homes and businesses to supplementing the electric grid, the uses and popularity of...6 Items Prone to Claims Leakage You Should Watch Out For
After receiving a policyholder’s estimate, thousands of adjusters turned to StrikeCheck’s objective service last year for our assessment of what it would take to return electronics to pre-loss condition. StrikeCheck evaluated nearly 450 different types of electronic and specialty items from more than 2,100 brands in 2019. In some circumstances, our recommendations may have avoided thousands of dollars in potential claims leakage. After analyzing the 2019 data from many thousands of claims, we’ve noticed six items prone to claim leakage.
- Electrical...
HVAC Codes and Regulations Webinar Recording
Dealing with building codes and federal regulations on property claims can make an adjuster’s job even more difficult, particularly when it involves HVAC equipment. With so many different code levels, it can be tough even to know where to start your research — but understanding what you owe in order to settle the claim is crucial. In this course, we’ll teach you how to navigate the muddy waters surrounding codes, regulations, and their effects on HVAC claims, including:
- The difference between...
Voltage Irregularities Could Strike Out Lightning Claims
All too often claims cross your desk stating electrical equipment was struck by lightning. In fact, according to the StrikeCheck 2020 Annual Claims report, lightning was the most frequently claimed cause of loss in 2019; however, after a thorough investigation, 68 percent of electrical equipment was found to be damaged by an internal or external high voltage surge. Although most of the time electric consumption is steady, voltage irregularities happen more often than people would imagine, and...
StrikeCheck’s 2020 Annual Claims Report
StrikeCheck’s 2020 Annual Claims Report provides carriers with powerful insights and a thorough analysis into how Property & Casualty claim professionals can make data-driven decisions regarding electrically powered equipment. The figures in this report are derived from many thousands of claims in all 50 states that the nation’s top carriers assigned to StrikeCheck in 2019. The results underscore the significance of implementing a standardized process for handling electronics claims to reduce the risk of claim leakage while maintaining a positive...
HVACi Releases 2020 Annual Claims Report
Carriers Have Opportunity to Uncover Hidden Risks and Potential Claims Leakage to Better Understand Their Business HVACi’s 2020 Annual Claims Report provides carriers with data on thousands of actual claims CHARLOTTE, North Carolina, February 12, 2020 – HVAC Investigators (HVACi), the nation’s leading provider of HVAC Refrigeration damage assessments for Property and Casualty (P&C) insurance carriers, announced the release of its 2020 Annual Claims Report today. The report provides an analysis of actual 2019 claim data and offers carriers compelling insights into...
Solar Power Claim Case Study
StrikeCheck is a leading damage assessment provider for electrical systems, including solar power equipment, throughout the country. With thorough investigations, swift cycle times, and actionable reports, we give insurance carriers the information they need to settle claims quickly and accurately. The following case study demonstrates how StrikeCheck’s independent and objective assessment delivers detailed, clear, and accurate information on a complex claim involving expensive solar modules. The claim illustrated in this study was for an extensive solar power system that underwent a...
Intro to Solar Power System Claims Webinar Recording
Solar power systems have become increasingly popular over the past few years due to decreased installation costs and increased interest in green technology. With more of these systems in place, adjusters are seeing a rise in damage claims for solar energy systems. This complex equipment can be tricky for even the most seasoned adjuster. To help you handle these claims more accurately, our experts have done the heavy lifting and constructed a webinar specifically for insurance adjusters. This virtual training includes...
Electrical Systems Case Study
StrikeCheck’s thorough investigations, swift cycle times, and actionable reports enable insurance carriers to settle claims quickly and accurately. This case study involving an electrical system loss illustrates how StrikeCheck helped resolve an unnecessarily costly claim in which a contractor stated that the electrical pedestal and subpanel would need to be replaced for over $10,000. To read more on how StrikeCheck aided this adjuster and insured, fill out the provided...
Winter Electrical Fires Guide
Did you know that December and January are the leading months for residential fires? While the risk is prevalent year-round, it’s even greater in the winter months, particularly for electrical fires. But what are the most common culprits of these fires, and how can such losses be prevented? Our infographic on this topic contains critical information for insurance professionals to read and share throughout the winter months. To request your free copy, fill out the provided...
Winter Electrical Fires Guide
Did you know that December and January are the leading months for residential fires? While the risk is prevalent year-round, it’s even greater in the winter months, particularly for electrical fires. But what are the most common culprits of these fires, and how can such losses be prevented? Our infographic on this topic contains critical information for insurance professionals to read and share throughout the winter months. To request your free copy, fill out the provided...
Winter Electrical Fires Guide
Did you know that December and January are the leading months for residential fires? While the risk is prevalent year-round, it’s even greater in the winter months, particularly for electrical fires. But what are the most common culprits of these fires, and how can such losses be prevented? Our infographic on this topic contains critical information for insurance professionals to read and share throughout the winter months. To request your free copy, fill out the provided...
Winter Electrical Fires Guide
Did you know that December and January are the leading months for residential fires? While the risk is prevalent year-round, it’s even greater in the winter months, particularly for electrical fires. But what are the most common culprits of these fires, and how can such losses be prevented? Our infographic on this topic contains critical information for insurance professionals to read and share throughout the winter months. To request your free copy, fill out the provided...
Winter Electrical Fires
Did you know that December and January are the leading months for residential fires? While the risk is prevalent year-round, it’s even greater in the winter months, particularly for electrical fires. But what are the most common culprits of these fires, and how can such losses be prevented? Our infographic on this topic contains critical information for insurance professionals to read and share throughout the winter months. To request your free copy, fill out the provided...
Solar Power Claims Kit for Adjusters
Solar energy is becoming more popular each year and as a result, claims involving solar power system components have been landing on the desks of adjusters everywhere. With over 2 million solar installations nationwide, it’s critical that you learn more about these systems to ensure you can handle these claims with confidence. To help you accomplish this, we’ve put together a kit of our top-rated solar power claim resources. The included videos, guides, and articles, you will teach you:
- How...
Solar Power Claims Kit for Adjusters
Solar energy is becoming more popular each year and as a result, claims involving solar power system components have been landing on the desks of adjusters everywhere. With over 2 million solar installations nationwide, it’s critical that you learn more about these systems to ensure you can handle these claims with confidence. To help you accomplish this, we’ve put together a kit of our top-rated solar power claim resources. The included videos, guides, and articles, you will teach you:
- How...
Solar Power Claims Kit for Adjusters
Solar energy is becoming more popular each year and as a result, claims involving solar power system components have been landing on the desks of adjusters everywhere. With over 2 million solar installations nationwide, it’s critical that you learn more about these systems to ensure you can handle these claims with confidence. To help you accomplish this, we’ve put together a kit of our top-rated solar power claim resources. The included videos, guides, and articles, you will teach you:
- How...
Solar Power Claims Kit for Adjusters
Solar energy is becoming more popular each year and as a result, claims involving solar power system components have been landing on the desks of adjusters everywhere. With over 2 million solar installations nationwide, it’s critical that you learn more about these systems to ensure you can handle these claims with confidence. To help you accomplish this, we’ve put together a kit of our top-rated solar power claim resources. The included videos, guides, and articles, you will teach you:
- How...
Boiler Claim Overview Video
Claims involving boiler damage can be particularly tricky. Each system has a different configuration, and both repairs and replacements can be costly. Additionally, boilers often heat both the home and the water at the property, meaning these claims need to be resolved quickly. But where do you start? This video overview gives you the knowledge you need before the next boiler claim comes across your desk. It covers:
- How boilers work
- What components are likely to fail
- Common perils boilers are...
Furnace Claim Overview Video
In the fall and winter months, claims involving furnace damage are common. Whether the furnace itself has caused property damage from a puffback, or a frozen pipe has burst and leaked water onto the furnace, it’s critical to understand how this equipment works and what needs to be done to return the insured to pre-loss condition. This free video overview will help you deal with these claims accurately and efficiently by showing:
- How furnaces work
- What components are likely to fail ...
Hazardous Energy: Tips for Generator Safety
In 2017, Hurricane Irma left more than 60% of Floridians without power in the days following landfall. The disaster meant more than a loss of power for them, however. The storm destroyed millions of dollars’ worth of property, and people couldn’t even begin to rebuild or return to normal life during the blackout. While every power outage may not be this extreme, even a few hours without electricity can cause disruptions. As a result, generators — both portable and standby...
Generator Maintenance Guide
According to the U.S. Energy Information Administration, each year, the average American property experiences at least one power outage lasting more than 5 minutes. It’s not surprising, then, that standby generators are becoming more popular as a backup energy source, as they engage automatically whenever a property loses power. Of course, the rising prevalence of generators also means an increased chance of damaged ones, and we want insurance adjusters like you to have the knowledge you need to handle these...
Split Systems Video
There are several different types of HVAC systems, and, as an insurance adjuster, you need to be prepared for whatever kind of claim comes across your desk. The most common type of HVAC system you’re likely to see is the traditional split system, so you really want to be familiar with these so that you can handle these claims quickly and effectively. HVACi is all about equipping adjusters with the information they need, which is why we have created a short,...
HVAC Regulations Overview
HVAC Regulations Overview: DOE and EPA DOE and EPA regulations can present a challenge to settling HVAC claims. When tackling these types of claims, you want to know exactly what these regulations entail and how they will affect the repairs or replacement of your customers’ HVAC systems. But going through the lengthy and complicated EPA and DOE regulations that relate to HVAC is tedious, and you don’t always have the time to read every detail of each regulation with the flood...
Heat Pump Video
Getting Warmer: An Introduction to Air Source Heat Pumps You get plenty of HVAC claims coming across your desk as an insurance adjuster, but not all HVAC systems are the same. Traditional split systems may be the most common, but heat pumps are quite popular, particularly in milder climates like the south. You want to make the best calls when deciding on these claims, so it’s best to be informed. We at HVACi has created a 7-minute video that offers a brief...
Gas Furnace Video
Turn Up The Heat: How a Gas Furnace Works As an adjuster, insurance is your area of expertise. If you’re not also an expert on the inner workings of gas furnaces, you may find yourself a little stumped when an estimate hits your desk. That’s okay! After all, such claims may not come to you every day. But when a gas furnace claim does cross your desk, you want to know how to evaluate estimates and make the right call, and...
HVAC Fall and Winter Claim Handling Webinar Recording
We’re coming into the cooler seasons, when the boiler, furnace, and other heating system claims start rolling in, as these complex devices can fail for a number of reasons. You’re not expected to be a heating system expert, but it helps to get as much information as you can so you can be more effective at your job. At HVACi, we’re here to help, so we’re offering a free webinar on fall and winter HVAC claims for insurance adjusters. In this...
Hail and Wind HVAC Claims Webinar Recording
Impact damage to HVAC systems can come from a number of sources, but two very common perils are hail and wind damage. Because these damages are so prevalent, you want to be prepared to handle these claims with as much knowledge as possible. Thankfully, you don’t need to cram a textbook’s worth of information into your head in order to manage these claims effectively. We at HVACi have already done the heavy studying, and our experts have put together a webinar...
HVAC Fundamentals Webinar Recording
There are thousands upon thousands of HVAC claims filed every year. Odds are that you, as an insurance adjuster, are going to see at least one, if not many. You don’t need to be an HVAC technician to handle these claims, but you should be informed about the basics of HVAC equipment if you want to do so effectively and quickly (which helps keep your customers happy!). HVACi conducts multiple webinars every year, and one such webinar is about HVAC Fundamentals...
HVAC Winter Concepts Webinar Recording
If the weather outside is frightful — or maybe just a bit chilly — it’s time for many to flip their HVAC systems from cooling to heating, and with that comes a slew of claims related to different heating systems. When these claims hit your to-do list, you want to be confident in your evaluations and settlements, which means you need to know at least the basics of how these systems work. Rather than burying yourself in books and schematics, spending...
HVAC Lightning and Surge Claims Webinar Recording
Every year, about 25 million bolts of lightning touch ground (National Severe Storms Laboratory)– or hit homes, cars, trees, or other objects — which resulted in over 77,000 claims in 2018 totaling over $900 million in damages (Insurance Information Institute). Even when lightning doesn’t directly strike an HVAC system (which it can and does), high voltage surges and spikes can still cause damage to the complex machinery. As an insurance adjuster, you’re quite likely to see such a...
Preventing Excessive Damage from Water Heater Losses
When an insured comes to you with a water heater claim, the damage isn’t always limited to the water heater itself. Floors, ceilings, walls, and personal property are all at risk of being damaged by a leaking or burst water heater. However, there are things that an insured can and should be doing to avoid these additional losses. We know that not all insurance adjusters are water heater experts, so we have compiled a useful guide to Preventing Excessive Damage from...
Solar Power Overview Video
An Introduction to Solar Power Systems Solar power systems are incredibly complex, and if you’re processing a solar power system or panel repair claim, you want to be sure that you’re handling it appropriately. Even if you’re not a solar power system expert, you’ll want to have at least the basics so that you can evaluate estimates and know what to look for so that you can make the right call. That’s why we have created a short...
Water Damage to Electrically Powered Items
Water damage can occur year round from a variety sources, and is therefore one of the most frequently claimed property insurance perils. Regardless of the source, 1 in 50 homes files a water damage claim each year (III), and 37% of all homeowners claim to have suffered water damage (Water Smart). Because water damage is so prevalent, it is important for adjusters to...
Smart Home Components Overview
Our Connected World: An Overview of Smart Home Components and Claims Our world is becoming more and more connected. Smart devices are becoming more common in the home, and we’re not just talking about smartphones. Refrigerators, ranges, washers, dryers, garage door openers, and even locks are becoming interconnected with the Internet of Things. With the growth of this ever-evolving technology, claims involving smart devices in the home are also becoming more common. If your customers come to you...
Whole Home Surge and Lightning Claims Guide
Surge and lightning are the most commonly claimed perils for residential electronics and electrically powered specialty items. When these claims come across your desk, an objective assessment is crucial to determining the actual cause of loss – and whether the equipment is damaged at all. In 2022, 17% of the claimed items the StrikeCheck team evaluated were found to be non-damaged (StrikeCheck 2022 Annual Claims Report). The Whole Home Surge & Lightning Claims Guide provides more information for...
Well Pump Testing Guide
How to Efficiently Handle Well Pump Claims When your customers have well pumps that get damaged, those claims need to be handled fast -- after all, you don’t want to leave a home without water for too long. While it may be necessary to pull the pump to figure out what’s wrong, that’s not always the case. Before you decide on claim settlements for well pumps, you should be ready to ask the right questions and find the right...
Well Pump Overview
Submersible Well Pumps As an insurance adjuster, you’re may see claims for damaged well pumps, particularly submersible well pumps. These well pumps push water from below the ground into a home using several complex components, and there are plenty of ways that these can fail. When they do, you’ll need to be prepared for the claims that will come to your desk. At StrikeCheck, we see well pump claims pretty frequently (they make up a whopping 41% of...
Water Heater Overview
Storage Hot Water Heaters: An Overview The most common hot water heaters in homes and businesses tend to be storage or “tank-type” units that heat anywhere from 25 to 100 gallons of water at a time. At StrikeCheck in 2018, 47% of our plumbing equipment claims were water heater related (StrikeCheck 2019 Annual Claims Report). At that rate, an insurance adjuster like yourself is likely to see a water heater claim cross your desk,...
Water Damage to Electronics
14,000 homeowners face losses from water damage every day. At that rate, an insurance adjuster is likely to find themselves handling a water damage claim. If you’re one such adjuster, you’ll want to know:
- How often water damage is correctly (or incorrectly!) claimed as the cause of loss;
- What to look for when assessing water damage to electronics;
- Percentages of electronic types that are damaged by...