StrikeCheck Privacy Policy

At StrikeCheck, we are committed to protecting your privacy. This Privacy Policy applies to both our website and our adjuster portal. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the website or the adjuster portal.

Last Modified: May 1, 2017

1. Important Information

1.1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. If we make any material changes we will notify you by posting the revised Privacy Policy on our website. This helps you to always be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. Your continued use of the website, the adjuster portal, and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.

1.2. Contact Us

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at privacy@strikecheck.com or by mail to Strikecheck, 2820 Selwyn Avenue, Suite 825, Charlotte, NC 28209, Attn: Privacy.

2. Information We Collect

2.1. When You Visit our website

You are free to explore the website without providing any information about yourself, but we collect Navigational Information for all visitors.

2.2. “Personal Information”

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions that you enter into on the website, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

2.3. “Navigational Information”

This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below.

2.4. Payment Information

We do not collect any credit card or bank account information on our website or adjuster portal.

2.5. Information About Minors

The website is not intended for or targeted at persons under the age of 18, and we do not knowingly or intentionally collect information about persons under 18. If you believe that we have collected information about a person under 18, please contact us at privacy@strikecheck.com, so that we may delete the information.

3. How We Use Information We Collect

3.1. Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy.

3.2. We Never Sell Personal Information

We will never sell your Personal Information to any third party.

3.3. Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: (a) improve your browsing experience by personalizing the website; (b) send information to you which we think may be of interest to you by post, email, or other means; (c) send you educational communications relating to the insurance industry.  We never provide your information to any third parties.

3.4. Use of Navigational Information

We use Navigational Information to operate and improve the website. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about StrikeCheck.

3.5. Customer Testimonials and Comments

We post customer testimonials and comments on our website, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name.

3.6. Use of Credit Card Information

We do not collect any credit card or bank account information on our website or adjuster portal.

3.7. Security of your Personal Information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When Personal Information is collected on our website or adjuster portal, and/or transmitted to our claims management system, it is protected through the use of encryption, such as the Transport Layer Security (TLS) protocol.

If you have any questions about the security of your Personal Information, you can contact us at privacy@strikecheck.com.

3.8. Social Media Features

Our website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. This Privacy Policy does not apply to these features.  Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

3.9. External website

Our website provides links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

3.10. Retention of Personal Information

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below.

3.11. Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

4. Navigational Information

4.1. Cookies

StrikeCheck uses cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our website, or register for the adjuster portal, a cookie helps us to recall your specific information on subsequent visits. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the customized features.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the StrikeCheck website.

4.2. Clear Gifs / Images

We employ a software technology called clear gifs that help us better manage the website by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of this sentence. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients.  This allows us to gauge the effectiveness of certain communications and the effectiveness of our education campaigns. We may tie the information gathered by clear gifs in emails to our customers’ Personal Information. If you would like to opt-out of these emails, please see “Opting Out and Unsubscribing”.

4.3. Third Party Tracking Technologies

The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy. We do not have access or control over these third party tracking technologies.

5. Opting Out and Unsubscribing

5.1. Reviewing, Correcting and Removing Your Personal Information

Upon request, StrikeCheck will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:

–  To review the user information that you have supplied to us

–  To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us

–  To request that your user information not be used to contact you

–  To request that your user information be removed from any solicitation list that we use

–  To request that your user information be deleted from our records

–  To opt out of being solicited by StrikeCheck

–  To exercise any of these rights, please contact us at privacy@strikecheck.com or by mail to StrikeCheck, 2820 Selwyn Avenue, Suite 825, Charlotte, NC 28209 Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

5.2. To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by sending us email us at privacy@strikecheck.com, or by sending us postal mail to StrikeCheck, 2820 Selwyn Avenue, Suite 825, Charlotte, NC 28209 Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with StrikeCheck.

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